Privacy policy

Privacy policy

This document provides information about the processing of personal data in our company and what data the company can process. If you need more detailed information or if you have any doubts after reading this Privacy Policy, please contact us!

1. Contact information of the data controller:

Company Name: TechGym SIA

Legal Address: Ventspils High Technology Park 1, Ventspils, Latvia, LV-3602

Telephone number for communication on data processing issues: +371 25784499

Email for communication on data processing issues: info@techgym.eu

In matters of personal data protection in our company, as well as your complaints, review of the application, please contact our data protection specialist, whose contact information is info@techgym.eu.

2. What data, how and why we process:

PROCESSING. PROVIDING SERVICES TO CUSTOMERS.

The purpose of this data processing:

  • For customer identification.
  • For the preparation, conclusion and proof of the conclusion of the contract.
  • For order delivery and service provision (fulfilment of contractual obligations).
  • Guarantees for fulfillment of obligations.
  • For customer service.
  • For billing administration.

Types of data processed:

  • Personal identifiers and contact information (e.g., first name, last name, address, telephone);
  • payment information (e.g., payment method, bank account number, payment card number);
  • delivery information (e.g. delivery date and time, delivery address);
  • information about the transaction (e.g., the date and place of the transaction, purchased goods, purchase amount).

Why we will process this data?

  1. So that we can identify you when you place an order.
  2. Contact information is necessary to confirm your order and to be able to contact you regarding your order.
  3. We process your data to issue and administer the invoice.
  4. After ordering on the website, the message will be passed to the supplier (omniva.lv) to deliver the order to the specified address.

 

PROCESSING. FOR MARKETING PURPOSES.

The purpose of this data processing:

  • Sending commercial communications and using other forms of communication.
  • Use of cookies: www.upprint.lv.

Types of data processed:

  • Personal identifiers and contact information;
  • Purchase history.
  • See the cookie policy on the relevant website.

Why we will process this data?

  • We process your data to send you personalized offers.
  • See the cookie policy on the relevant website.
  • To prevent fraud.

The purpose of this data processing:

  • Sending commercial communications and using other forms of communication.
  • Use of cookies: www.upprint.lv.

Types of data processed:

  • Personal identifiers and contact information;
  • Payment information;
  • Shipping Information;
  • Information about the transaction;
  • Communication data (e.g. email content, metadata)

Why we will process this data?

  • We may process your data to defend and enforce our rights and legal interests.


PROCESSING. TO FULFILL THE OBLIGATIONS SET OUT IN THE REGULATORY ACTS.

The purpose of this data processing:

  • To comply with regulatory enactments would impose an obligation, for example, in relation to administrative or accounting requirements or in compliance with law enforcement requests from institutions.

Types of data processed:

  • Personal identifiers and contact information;
  • Payment information.

Why we will process this data?

  • We process your data to fulfill several legal requirements that apply to us.

PROCESSING. FOR PLATFORM AND HOSTING SERVICES.

The purpose of this data processing:

  • Your personal data will be processed for the fulfillment of contractual obligations and the realization of our legal interests.

Types of data processed:

  • Different types of data that are discussed in the privacy policy of the service provider.

How we will process this data?


PROCESSING. PERFORMING ECONOMIC AND ADMINISTRATIVE ACTIVITIES.

The purpose of this data processing:

  • Ensuring cooperation with cooperation partners, incl. transfer/receipt of information necessary for cooperation.
  • Debt recovery and collection activities carrying out.

Types of data processed:

  • Personal identifiers and contact information.
  • Shipping Information.
  • Information about the debt and its amount.

How we will process this data?

  • We may share your data with companies that provide services to us, such as delivery services.
  • These companies may only process your data in accordance with our instructions, but may not use it for any other purpose.
  • If necessary, we can transfer data to debt collection companies.

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  • In accordance with the General Data Protection Regulation, we will process the data provided on the following legal grounds:
    • Your Consent. You can withdraw your consent at any time. To withdraw consent, you can use the website or inform us through other communication channels, for example by telephone or electronically.
    • We have a contractual relationship.
    • We have a legal obligation to process data.
    • We have legal interests in processing your data: efficiency of service provision and delivery, ensuring and improving the quality of services, preventing fraud, applying to state administrative and operational institutions and courts for the protection of our legal interests, informing the public about our activities.
  • Type of data acquisition:
    • We collect personal data that you provide us directly or indirectly. For example, when creating an account, placing an order, contacting us;
    • From our cooperation partners, such as delivery service providers.
  • Data Disclosure : We may share your data with companies we work with to provide services to you. These companies may only process your data in accordance with our instructions, but may not use it for any other purpose. We transfer your personal data to third parties (individual managers or personal data processors) in the following cases:
    • For suppliers as a separate manager, if order delivery is selected.
    • Debt collectors if you delay payments for the order.
    • To other cooperation partners - service providers, if they process personal data in our interests, or in the status of a separate or joint manager, within the framework of concluding contracts, providing services, observing the conditions of cooperation.
    • Law enforcement and state administrative institutions for the performance of their functions in the cases specified in the regulatory acts.

If possible, we do not transfer your personal data to third countries (outside the European Union and the European Economic Area), but if such transfer is necessary, personal data is transferred only in strict compliance with the requirements of the general data protection regulation and other regulatory acts, and the recommendations issued by supervisory authorities.

We are not responsible for the data processing activities carried out by other natural or legal persons if you yourself have provided any personal data using our services, network or internet functionalities, website or apps.

How do we store your personal information?

The term of personal data processing is determined taking into account the end date of the transaction relationship, the withdrawal of your consent to data processing and the period provided for in the regulatory acts, in which we or you can exercise your legal interests (e.g. submit objections and complaints or file a lawsuit).

We also observe deadlines for processing personal data, which we are obliged to comply with in accordance with the requirements of regulatory acts (for example, keep invoices for the provision of services 5 years, as determined by the Law on Accounting).

Your personal data will be deleted after the expiration of the storage period of the personal data processed within the framework of each data processing.

To protect your personal data from unauthorized access, accidental loss, disclosure or destruction, we use modern technologies, technical and organizational requirements.

Your data protection rights:

You have the following rights regarding the protection of personal data:

  • Right to access your data - When exercising your right to access data, you need to specify a specific period of time and the data you want to receive from us. You have the right to request information from us about what data we have about you, why we process it, how we obtained it and to whom it was transferred, how long it will be stored and to receive a copy of your data. It will be possible to fulfill the request faster if the period of time is as short as possible and the request to provide information about your data is formulated in as much detail as possible. Giving you an answer will help us if we know for what purpose you want to access the data.
  • Right to data correction - If you need to clarify or correct your personal data that we have, you must clearly indicate which data needs to be corrected and what the current information is. If the data has not been obtained from you, please add a justification why the information to be corrected is considered inaccurate, in order to facilitate a faster and more appropriate assessment of accuracy.
  • Right to data deletion - In order for us to delete your data, you must specify exactly which personal data needs to be deleted and attach a justification for this request. We remind you that it may not be possible to delete data in all cases.
  • The right to restrict processing - In case you are not sure whether We are processing data appropriately, you can ask us to restrict the processing of certain data. The request for restriction of data processing must indicate why, in your opinion, it is necessary to restrict this processing.
  • Right to object to processing - In certain cases, you may have the right to object to processing for your individual reasons. In such a request, it is important to indicate your individual circumstances, due to which you object to the processing.

Please contact us at info@techgym.eu.

If you wish to submit a request to exercise your rights.

We will consider your request without undue delay and we will provide an answer regarding the fulfillment or non-fulfillment of the request no later than within one month from the date of its receipt. In the event that it will take us longer to fulfill the request, we have the right to extend it for another two months, but in any case, you will be informed about it within one month.

We have the right not to fulfill your request:

  1. If it is not formulated intelligibly;
  2. if we cannot identify you;
  3. if we have already provided an answer to such a request;
  4. if the amount of requested information is disproportionate;
  5. if the request is unfounded (not applicable to our company, no explanations are provided as to why the request must be fulfilled);
  6. if the regulatory acts stipulate that we are not entitled to provide you with such information or we are obliged to store certain of your data.

How do we use cookies?

  • Cookies are small alphanumeric files that are downloaded and stored on your computer or other device (eg smartphone, tablet) and stored in your web browser when you visit a website. They may be used to keep track of which pages on the website you visit, to store information you have entered or to remember your preferences, such as language settings, as you browse the website.
  • Cookies are necessary so that you can use our digital services more conveniently, for example to make online payments, so that we can obtain information about how visitors use our website, and so that we can improve the services we offer to visitors. Cookies are also used to provide you with customized information about our products.
  • We use only necessary cookies on the website www.upprint.lv. Necessary cookies are essential and allow you to access different parts of the website. These cookies are stored on your computer, smartphone, tablet or other device during your visit and browsing on the website or for a certain period of time. They are set in response to actions you take that constitute a service request, such as setting your privacy preferences, signing in, or filling out forms. These cookies are necessary for the operation of the website, so they cannot be turned off, and therefore the user's consent is not required for this category of cookies.
  • On the website www.upprint.lv we use two categories of cookies, but we only ask users to consent to one of them. You can accept or not accept this category of cookies. By agreeing to this category of cookies, you give your consent to all cookies included in this category. You can change your preferences and refuse cookies at any time. The cookie policy is available on www.upprint.lv.

Submission of complaints

If you have any concerns about how we use your personal data, you can submit a complaint to us at info@techgym.eu.

If you believe that we have processed your data inappropriately, you have the right to submit a complaint to the data protection supervisory authority about the data processing carried out by our organization: Data State Inspectorate, Elijas iela 17, Riga, LV-1050 pasts@dvi.gov.lv  www.dvi.gov.lv +317 67223131.

 

Changes to the Privacy Policy

The Privacy Policy may be updated or revised from time to time. The current version of the Privacy Policy is always available on our website www.upprint.lv, in the "Privacy Policy" section. When making amendments to the Privacy Policy, we will inform you about adoption of a new version, indicating the current date of the Privacy Policy version in the Privacy itself in the policy document.